Contact
Talk to us
Questions about an order, a pouch, or the fruit itself — email is the fastest way to reach us, and a real person reads it.
If you are writing about an order, include your order number and the email you used at checkout so we can find it quickly. For a damaged, incomplete, or wrong shipment, include a photo if you can — it helps us replace or refund it without sending the pouch back first.
What to write about
- An order, tracking, or a delivery that has not arrived
- A damaged, incomplete, or wrong item
- How to use the powder, storage, or ingredients
- Wholesale or stocking the pouch
- Managing a subscription — pause, skip, or cancel (Stripe emails you a secure sign-in link; no account needed)
Who we are
Wild Harvest is imported into the United States by GGWP LLC, Woodinville, WA 98072. We list the importer and city — not a full street address — on purpose: email is how we handle orders and returns, and it reaches us faster than mail.
Before you write
Shipping and timing: we ship only within the United States. Free US shipping on orders $50+. Packed in 1–2 business days, then 2–5 business days in US transit.
Returns: Opened pouches cannot be returned for a change of mind. Damaged, incomplete, or wrong items: email us within 7 days of delivery for a replacement or refund. Full details are in our Terms, and short answers are in the FAQ.
Ready to order? Shop the pouch — guest checkout is always available, no account needed.